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Privacy Policy

Privacy notice and consent

This notice explains how information about you is used.

The information we gather

Exhibition Mastery Ltd is committed to protecting your personal information.In this notice, references to ‘we’ or ‘us’ means Exhibition Mastery Ltd. References to ‘you’ means anyone using our websites, products or supplying personal data, contact details or other information to us.Information that we gather about you may include your name, email address, IP address and any other unique means of identification or bespoke data shared with us (including but not limited to phone numbers, role, department, geographic location, log of emails and history of interactions with you) and your online behaviours and interactions with our websites or products.We may also obtain information about you from third parties, such as your employer, our subcontractors, service providers and agents. When we collect data from you we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom). We will take all reasonable precautions to hold such data securely. We will comply with our obligations as data processor under the applicable laws.

Systems used to gather data

We gather information directly from you and also via our websites and other technical systems. These may include, for example, our:

*computer networks and connections

*communications systems

*authentication methods, including single sign-on and username/password credentials

*email and instant messaging systems

*intranet and internet facilities

*telephones, voicemail, mobile phone records

*tracking technologies (such as click-through links, cookies and web beacons)

*and other hardware and software owned, used or provided by or on behalf of us.

When you use our website, we may gather information about you through internet access logs, cookies and other technical means. ‘Cookies’ are text files placed on your computer to collect internet log information and user behaviour information. These are used to track website usage and monitor website activity and for other data processing reasons set out below. A cookie does not contain information that allows us to identify an individual user.

Some of the cookies we use are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but parts of the site will not work. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

If you need any further detail, please contact [email protected]

Reasons for processing

We may process your personal data for our legitimate business purposes such as:

*delivery of services

*to enhance, modify, personalise or otherwise improve our services for the benefit of our customers including reporting on usage trends

*to enhance the security of our network and information systems

*to better understand how people interact with our websites or products

*improving the effectiveness of promotional campaigns and advertising

*to comply with legal or regulatory obligations and good practice

*to contact existing customers or individuals that have shown an interest in our products or services.

We always carefully consider your interests and your personal data rights before doing this. If you have any concerns about us processing your personal data for these reasons, you have the right to object. If you wish to do so, please contact [email protected]

In other circumstances, such as for marketing activities, we will only process personal data where you have provided your consent for us to do so. You can withdraw this consent at any time and if you wish to do so please contact us at [email protected]

How we hold and share information

Exhibition Mastery Ltd will only keep data for as long as is reasonable based on the nature of the data and the reason for processing. Note that we take daily backups of all our data, and some backups are held for up to 12 months. This means that if you ask for your data to be removed from our systems, it will remain in our encrypted backup files for up to our maximum retention period. We may disclose and exchange information with subcontractors, service providers, representatives and agents, as well as with law enforcement agencies and regulatory bodies for the above reasons. Information may be held at our offices and those of our subcontractors, service providers, representatives and agents as described above. Information may be transferred to other countries around the world, including those without data protection laws equivalent to those in the UK, where required for our processing activities. We have security measures in place to seek to ensure that there are adequate safeguards in place to protect the data we hold and we will ensure the transfer complies with data protection laws.


We do not knowingly collect personal data relating to children under the age of 16. If you are a parent or guardian of a child under the age of 16 and think that we may have information relating to that child, please contact us at [email protected] 

We will ask you to prove your relationship to the child but if you do so you may (subject to applicable law) request access to and deletion of that child’s personal data.

Your choices

Please contact [email protected] if you would like to:

• correct or request information that we hold relating to you

• object to our processing of your personal data

• update your consents

• ask for all data we hold about you to be deleted

When making your choices, please bear in mind that they may affect your use and enjoyment of our services and products. If you have any concerns about the way that we process your personal data, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk/concerns/).UpdatesChanges may be necessary to this policy to reflect legal or data processing developments. Any significantly different use of your data will be communicated to you. As explained above, you can amend your consents or raise an objection to our processing of your data at any time. Last updated Novemebr 2020.

Email Disclaimer(Edition 1, 1st November 2020)

If you’ve received an email from us by mistake and/or you are not the intended addressee, we’re sorry for bothering you. It may contain information that’s confidential and legally privileged, so please delete it without sharing it. And if you let us know, we can try to stop it from happening again.

All personal data submitted to us via e-mail will be held in accordance with our Privacy Policy, which can be viewed above.

We may monitor any emails sent or received by us, or on our behalf. If we do, this will be in line with relevant law and our own policies.

Legal Notices(Edition 1, 1st November 2020)

Exhibition Mastery Ltd is a limited company registered in England and Wales No. ####### whose registered office is The Barn, 11a Queen Catherine Street, Steeple Claydon, MK18 2PZ, UK.

Copyright: The content of this website is the copyright of Exhibition Mastery Ltd and all rights are reserved. Whilst you may print or download extracts from the website for your personal use you may not download content for reproduction, transmission or distribution to others for commercial purposes.

Website content disclaimer: The information contained in this website is given in good faith for general information only and is subject to change without notice. Exhibition Mastery Ltd uses reasonable efforts to ensure its accuracy but makes no representation and gives no warranty as to its accuracy or otherwise. To the fullest extent permitted by law all such representations and warranties whether expressed or implied are excluded. Nothing in this website is intended to be, nor should it be, construed as being an offer to enter into a contractual relationship.Exhibition Mastery Ltd accepts no responsibility for loss which may arise from reliance on information contained on this site.

Linking: Linking to or framing of this website without the prior written consent of Exhibition Mastery Ltd is prohibited. From this website you may be able to access websites operated by others. We do not endorse such websites nor do we accept responsibility for any damage or loss you may suffer from accessing such websites or any material on them.

Jurisdiction: This legal disclaimer and all issues regarding this website are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Updates: We may update this page at any time without notice. Updates will be marked with a new edition number and dated accordingly. You agree to be bound by the terms then in force as they appear on our website.